Your Security

Your Security

At My Clean Home we take your security seriously. This means we take recruitment very seriuosly. We take insuring your home seriously. And we make sure we are available for you when you need us.

Our Promise to You... Our client's security is vital to the continued success of our business. We promise that we will make every effort to ensure that our cleaners are fully vetted and trained. We treat the security of your home the same as we would our own homes.

Our Insurance... All our cleaners are covered by our comprehensive insurance policy whilst they are working in your home*. This covers personal and professional liability whilst they are cleaning**. Damage to your home and it's contents as a result of the cleaning**. Loss of keys and consequential loss of keys by the cleaner**. Please ask for specific details of our insurance. For full terms and conditions please contact us directly where we will be happy to provide full details on request.

What security checks do you do on your cleaners?

We take recruitment very seriously at My Clean Home. This is why every cleaner who works for us has gone through a 5 stage vetting and interview procedure before they are allowed on their first clean. This involves checking current primary identification, and 3 interviews. Finally we make sure that we have 2 references for all of our staff so that we know their background and work history. Only when they have been through all these stages successfully are they able to start working for our company.

Once the cleaner has started working for us we then courtesy call all of their clients at the start of their new cleans to make sure that your cleaner's work is up to scratch, and that everything is running smoothly.

*Please note that this is not a comprehensive list of our insurance. This information provided here is not exhaustive.

** Our insurance is subject to specific boundaries and limits as specified in our policy and terms and conditions.